Frequently Asked Questions

What is the mission of SPCA?

As an animal welfare organisation we acknowledge all animals as sentient beings and strive to prevent their cruelty and exploitation. We aim to achieve this by proactively promoting animal welfare, enforcing animal protection legislation, and prosecuting offenders.

Our mission is to maintain a high profile within the community through visibility and interaction. We strive to do so by deploying competent personnel who project enthusiasm and commitment, supported by education and community outreach programmes. The Tshwane SPCA endeavours to offer residents services that are professional, efficient and accessible.

Where does donated money go?

Your donation will not only directly benefit the animals in our area but – through a sharing agreement between all SPCAs nationwide – a portion will be used in other, less fortunate areas to benefit animals over a wider area.

How much does it cost to run Tshwane SPCA?

Below is a breakdown of the average monthly costs involved in the running and maintenance of the Tshwane SPCA.

Animal Clinic

Consumables R 52,000.00
Vaccinations R 40,000.00
Microchipping R 8,000.00


Fuel Costs R 40,000.00
Vehicle Repair, Servicing, Insurance R 30,000.00


Water, electricity, rates and taxes R 50,000.00
Cleaning Materials R 8,000.00

Site Operations

Building Maintenance R 10,000.00
Security R 35,000.00

General Operations

Printing and Stationery R 8,000.00
Telephones R 25,000.00
Rent, Bank Charges R 25,000.00
What does an Inspector do?

SPCA Inspectors’ main duties include rescuing animals in need, investigating cases of animal cruelty or abuse, and acting on complaints from the public. They also proactively inspect the condition of domestic and other animals, including livestock, wildlife and exotic animals. Read more about our Inspectorate here

What happens when I report a case of abuse?

When we receive information on a case of animal cruelty, a trained inspector visits the scene and investigates the complaint or report. They analyse the situation and then take the appropriate action. Please read more about how to report animal cruelty here.

What is microchipping?

A pet microchip, also known as a Passive Integrated Transponder (PIT Tag) is an identifying electronic chip placed under the skin of a dog, cat, horse, parrot or other animal. The chip, about the size of a large grain of rice, uses Radio Frequency Identification technology. This enables the easy identification of the animal, and instant finding of its details (such as the animal owner and their contact information) through scanning the chip.

You can get your pet microchipped for R300 at our Animal Clinic at Waltloo SPCA.

What should I do if I see a stray animal?

This scneario currently falls under the Municipal by-laws, but there is no contract in place  for SPCA to collect stray animals. We appeal to the public if they could please collect & bring the stray animal in to the SPCA – there is someone available to receive animals 24/7.

My pet has gone missing, what should I do?
  • Don’t just phone the animal shelters, they are all over stretched and under staffed. Go there in person.
  • Go and complete a missing pet form at the Tshwane SPCA Waltloo and Centurion branches and attach a colour printed picture of your pet.
  • Upload your missing pet’s information on Pets Lost & Found
  • Upload your missing pet’s information on the following Facebook pages: • Tshwane SPCA, Wetnose Animal Rescue Centre, Wollies Animal Project, Pet Tail, Animal Ambulance, Moot Lost & Found, Lost & Found Pretoria, Barking Mad and Valley Farm Animal Hospital.
  • Check all vets in the nearby area
  • Make missing posters and place in your neighbourhood, local schools & shopping malls.
  • Remember to keep collars on all your pets, with your contact details on at all times.
  • Get them microchipped if you can.
  • MOST IMPORTANTLY: Remember to update all the places where you searched, once your pet has been found.
Remember to include the following important details on all posts / flyers:
  • Date and Area they went missing from
  • Type of animal (E.g. Dog, Cat, Bird etc.)
  • Breed (E.g. Poodle, Alsation etc.)
  • Gender, coat type, tail type, colour, any special markings.
  • Whether they have collars or microchip
  • A clearly visible photo
  • Contact information


316 Petroleum Street, Waltloo,Pretoria, Gauteng.
Office:  012-803-5219

Emergency Line: 083-453-3863


Kruger Avenue, Lyttelton, Centurion, Pretoria, Gauteng.
Office: 012-664-5644  Mobile: 074-072-2736

Emergency Line: 082-807-5671


Operating Hours

We accept animals 24/7.

We operate Mon-Fri: 08h00-16h30, Saturday: 08h00-12h00.


Animal Clinic

Waltloo: Mon-Fri 09h00 – 13h00. Saturdays 08h00 - 12h00; Cell: 0732483801

Centurion: Wed & Fri 14h00 – 16h00. Saturdays 08h00 - 12h00; Cell: 0717635256

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